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The Professional Snagging Company

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Snagging Company of the Year - 2022 Home Builder Awards

We are proud to have been awarded Best Snagging Survey Company for the second year running at the Build’s 2023 Home Builder Awards!

Snagging Company of the Year - 2022 Home Builder Awards
Snagging Accredited by the RPSA

The Professional Snagging Company is fully regulated by RPSA. You can be assured our inspectors are suitably trained and qualified.

Snagging Accredited by the RPSA
Home owners alliance snagging article
The Professional Snagging Company are trusted and published by the HomeOwners Alliance. Click HERE to read our article.
Home owners alliance snagging article
Snagging Explainer Video

Our Snagging Inspections

We offer two levels of inspection, a pre completion inspection or a post completion inspection. Our pre completion inspection meets New Homes Quality Board requirements and is an entry level assessment of your home. The post-completion inspection is a more detailed inspection, where we can also use advanced equipment to check your home. We recommend a post-completion inspection for the most comprehensive check of your home.

Snagging House Top for PCi bookings

Pre Completion Inspection

✓ New Homes Quality Board compliant 
✓ Pre completion inspection checklist used
✓ Cecklist report with images
✓ PDF report emailed with 48 hours

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Snagging House Top for Post comp bookings

Post Completion Inspection

✓ A more detailed inspection
✓ Based on Building Regulations and warranty provider tolerances
✓ Not New Homes Quality Board compliant (i.e. only suitable post-completion)
✓ Drone Inspection (+£30)
✓ Thermal Imaging Inspection (+£30)
✓ Fully annotated report with images
✓ PDF report emailed with 48 hours

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Our Snagging Process

Find a Date Using Our Online Diary

Most people book a “soft date”. As completion dates change, we offer the flexibility to change the date of your booking. We even work on Saturday and Sunday to maximise your options.

Save your Date for Just £45

We know money can be tight when it’s time to complete, so you only need to pay your balance 48 hours before your inspection date.

What if my completion date changes?

If your completion date changes, you can rearrange your snagging inspection at no extra cost. Just send us an email or call at least two days before your inspection date.

Inspection Day

Our expert inspectors will conduct a comprehensive snagging inspection of your new home to make sure you have peace of mind.

Receive Your Report in 48 Hours

You will have your detailed snagging report emailed to you within 48 hours of your inspection. Have any questions about your report? Just ask, we are happy to help.

Our Snagging Process

Find a Date Using Our Online Diary

Most people book a “soft date”. As completion dates change, we offer the flexibility to change the date of your booking. We even work on Saturday and Sunday to maximise your options.

Save your Date for Just £45

We know money can be tight when it’s time to complete, so you only need to pay your balance 48 hours before your inspection date.

What if my completion date changes?

If your completion date changes, you can rearrange your snagging inspection at no extra cost.* Just send us an email or call. (*Terms and conditions may apply)

Snagging Survey Day

Our expert inspectors will conduct a comprehensive snagging Survey of your new home to make sure you have peace of mind.

Receive Your Report in 48 Hours

You will have your detailed snagging report emailed to you within 48 hours of your inspection. Have any questions about your report? Just ask, we are happy to help.
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Peace of mind in your new home

There has never been a greater demand for new build homes, which means some developers are putting profit ahead of quality. We know that buying your new home is the most expensive purchase you will ever make. It’s therefore important that your snagging survey is comprehensive, to give you confidence when dealing with developers and peace of mind in your new home.

We are a nationwide professional snagging company offering industry leading prices and unrivalled customer service across England and Wales. As a fully independent company we are not associated with any house builder, warranty provider or developer. We work solely for you. Our eye for detail and years of experience in the construction industry means we know all the tricks of the trade and will find those snags that you might not know to look for. We will produce the comprehensive snagging list you need.

Having completed thousands of snagging inspections for clients across the country, covering a wide range of developers. We produce detailed and extensive snagging survey with fully annotated pictures and descriptions of each snag within 48 hours of our inspection. For information about our snagging surveys and to understand the snagging process contact us today.

Professional Snagging Inspectors

Our Happy Clients 

View All Case Studies
Sarah: Three Bedroom House in Leeds

Sarah: Three Bedroom House in Leeds

04/08/2021
Rockie: Five Bedroom House in Northampton

Rockie: Five Bedroom House in Northampton

29/07/2021
Rikki: Four Bedroom House in Scarborough

Rikki: Four Bedroom House in Scarborough

29/07/2021
Chris: One Bedroom Apartment in Central Manchester

Chris: One Bedroom Apartment in Central Manchester

29/07/2021
Charlotte: Two Bedroom House in Essex

Charlotte: Two Bedroom House in Essex

29/07/2021
Natasha and Ben: Three Bedroom House in Telford

Natasha and Ben: Three Bedroom House in Telford

31/10/2017

Our Customers

See our Reviews

Take a look at our latest news article published on the HomeOwners Alliance website covering What to Do If Your Builder Refuses to Fix Snags in Your New Build Home

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Protecting your investment

Our survey produces an extensive snagging list. This gives you peace of mind that your new home conforms to the highest of industry standards. You can view our sample report by clicking on the “sample report” button below.

Sample Report
Snagging New Build House

Frequently Asked Questions

What is Property Snagging?

Snagging is the process of checking a new build property for defects, poor workmanship and more serious issues that would fail building regulations. Almost anything in a new property can be snagged during a snagging survey. A snagging inspector will look for anything broken or damaged during the construction process, review how well fixtures and fittings have been installed, and check the quality of building and decorating finish. An example of the types of issues a snagging inspector might find could include scratches on a windowpane or worktop, ‘grinning’ due to poor paintwork, faulty extractor fans, mislaid turf, a staircase outside of tolerance or poor caulking. A full list would be near never ending as anything in a property could be snagged. A typical new home in the UK will return over 120 snags as most developments are built on mass and to tight timelines.

When Should Snagging be Done?

Snagging should be done once a building developer has finished construction and decoration. Snagging can happen before or after completion. Ideally, a snagging inspection would happen before completion. This will give the building developer plenty of time to fix the snags before the property is moved into. Additionally, having a snagging report given to property developers before moving in means that there will be no disagreement about damage being caused by a developer or caused by an occupant. That said, new home owners have up to two years to complete snagging. However, most property developers will insist on snagging happening as soon as possible to avoid the additional cost of sending contactors back to a property rather than use builders and decorators they have on site while continuing the development.

What are the Most Common Snags?

Every property is different and each development will have different standards of finish, even between developments. However, this is a list of some frequently found snags:

  • Untidy finishes on plasterwork, particularly around areas such as piping, media plates, light switches and plug sockets
  • Poor finishing on grouting between tiles
  • Surface cracking and joints showing through on ceilings and walls
  • Damage to window and door frames – especially the underside of French Door as they are often dragged on the ground during fitting
  • Treads not even on staircases
  • Damage to skirting woodwork
  • Units, and particularly wall units, with paint splashes
  • Insufficient insulation on water pipes and tanks
  • Mortar splashing on brickwork
  • Uneven and poor turf laying – often caused by poor groundwork

How Long Should it Take for Snags to be Fixed?

For major defects such as those causing a danger to inhabitants or construction not meeting NHBC standards then immediately and urgently. Any issues of this kind should be resolved before moving in. For snags that are less serious this would depend on the nature of the snag. Some issues such as damage to floor tiles or scratches to windowpanes could involve a lead time while the developer orders a replacement, the wait could be weeks. On the other hand issues with cosmetic finishes could be addressed the next day. This of course all depends on how helpful the developers are. Some property developers employ staff outside of their construction teams to fix snags.

Can snagging be done after completion?

Snagging can still be done after completion. In fact UK guidelines stipulate that new build home owners have up to two years from completion to snag their property (LINK). However, it is best to have your snagging survey done before completion. This is to avoid any unnecessary conflict between home owner and property developer. Once a property has been moved into it can be tricky to establish what damage or defects occurred during construction or during the day to day use of a lived in property.

Should I use a professional snagging inspector?

A professional snagging inspector comes with many benefits and will ensure that the snagging list you submit is comprehensive. Snagging is a complicated task that requires specialist knowledge across many trades. A professional snagger will have industry experience that most new build home buyers don’t have. This means that they will know what to look for and spot issues that would be missed by the untrained eye. If you are asking yourself is a snagging survey worth it? Then you only need to consider the potential costs a home owner will have to pay (as these people have found out – LINK) to fix problems that a professional snagging company will find.

Who pays for snagging?

A property developer should pay for the costs of fixing all snags in a new build property. Due to the speed and volume new build properties are built at, over 100 snags are often found by a snagging company. If these snags are missed and not included in a snagging report it is often the case that the cost of fixing these snags then falls the home owner. This is because most developers will only allow homeowners to submit one list, with no changes once the list has been submitted. However, for major faults your home will be covered under new build warranties.

How long is the new build snagging period?

The new build snagging period is two years. A developer must fix any snags reported during this period. However, ideally a snagging survey will be done before move in day. This is to ensure that any defects found are not attributed to damage caused by the property being lived in rather than poor workmanship. Furthermore, most developers have strict rules about how and when snags are submitted and fixed. Most developers will only allow one list with no changes after it is submitted so it is best to use a snagging company.

When should I book my inspection?

Ideally, you should have your property inspected prior to moving in, once all tradesmen have finished their work. However, most developers will not grant access to professional snaggers pre completion. Conseqently, our advise would be to book as soon after completion as possible. Don’t forget you can have an inspection carried out at any time within in the first two years of your warranty. You can submit your first snagging list at any time during this period.

Can the developer deny access to the property?

If you have not completed then legally the property still belongs to the developer. That said you have a legal interest in the property. Due to this your solicitor will be able to arrange access to the property if the developer is proving to be difficult.

How many defects (snags) do you usually find?

This will depend on the size of the property and the quality of construction and decoration. Even with the same developer, the standard of finish on different sites can be significantly different. For a typical four bed house, we find around 150 snags. However, we have in the past found as few as 50 and as many as 400+.

What happens if my completion date changes?

Get in touch with us as soon as possible and we will help you to re-schedule your snagging inspection.
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